πŸ”’ Your data, your privacy

23bet8 Privacy Policy – Data Protection

At 23bet8, your personal data is handled with the same care as your deposits: with security, transparency, and full respect for Brazilian law. Here you will find exactly what we collect, how we use it, and what your rights are.

Last updated: January 2026

Summary: 23bet8 collects only the data necessary to operate the platform securely. We never sell your personal data. You retain full control and may exercise your rights under the LGPD at any time.

01 Introduction and Controller Identification

This Privacy Policy describes how 23bet8, available at 23bet8.net, collects, uses, stores, shares, and protects the personal data of its users, in accordance with the General Personal Data Protection Law (LGPD β€” Law No. 13,709, of August 14, 2018) and other applicable regulations in Brazil.

23bet8 acts as the controller of the personal data processed under this Policy, and is responsible for decisions about how and why that data is processed. For legal purposes, any reference to "23bet8", "we", or "platform" in this document refers to the company operating the website 23bet8.net.

By creating an account, making a deposit, placing a bet, or using any other 23bet8 service, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you disagree with any part of this Policy, you should not use the platform's services.

This Policy applies to all 23bet8 users residing in Brazil, regardless of state or municipality, and covers all interactions with the platform β€” web, mobile, and any other official brand communication channel.

02 Personal Data We Collect

23bet8 collects different categories of personal data depending on how you interact with the platform. Each category is detailed below:

2.1 Data You Provide Directly

  • Registration data: full name, CPF, date of birth, email address, mobile number, full residential address;
  • Identity documents: copy of a valid national ID, driver's license, or passport, along with proof of address (requested during KYC verification);
  • Financial data: Pix key, credit/debit card details (processed by PCI-DSS certified partners), deposit and withdrawal history;
  • Communications: messages exchanged with our support team via live chat or email.

2.2 Automatically collected data

  • Access Data: IP address, browser type and version, operating system, device used;
  • Usage data: pages visited, betting events, session duration, clicks, and interactions within the platform;
  • Location data: approximate location derived from IP address (we do not collect GPS data);
  • Cookies and similar technologies: as described in section 8 of this Policy.
Data Category Examples Required?
Identification Name, CPF, date of birth Yes
Contact Email, phone number, address Yes
Documents National ID/Driver's license, proof of address For withdrawals
Financial Pix key, transaction history Yes
Browsing IP, device, sessions Automatic
Bets Betting history, markets, amounts Automatic

03 Purpose of Data Processing

23bet8 processes your personal data exclusively for the following purposes:

  • Account operation: create, manage, and maintain your active and secure user account on the platform;
  • Transaction processing: process deposits via Pix, boleto bancΓ‘rio, credit/debit card, PicPay, and Mercado Pago, as well as withdrawals to your registered accounts;
  • Identity verification (KYC): verify your identity and confirm you are at least 18 years old, as required by anti-money laundering regulations and minor protection standards;
  • Service delivery: place Sports Betting wagers (football, MMA/UFC, volleyball, basketball, e-sports, and other sports), access the Live Casino, slots, and Crash Games;
  • Customer Support: answer questions, resolve issues, and handle requests submitted to our Portuguese-language support team;
  • Fraud prevention: detect, investigate, and prevent fraudulent activity, money laundering, or violations of our Terms and Conditions;
  • Personalization: deliver a more relevant platform experience, including promotions and bonuses tailored to your usage profile;
  • Communications: send transactional emails (deposit, withdrawal, and bet confirmations) and promotional communications, provided you have not opted out;
  • Legal compliance: comply with applicable legal and regulatory obligations in Brazil, including the LGPD and COAF (Financial Activities Control Council) regulations;
  • Platform improvement: analyze usage patterns to improve features, fix bugs, and enhance the overall user experience on 23bet8.

23bet8 does not use your data to sell to third parties, for external advertising, or for any purpose not listed above. If we need to process your data for a new purpose, we will update this Policy and notify you.

04 Legal Basis for Processing (LGPD)

23bet8 processes your personal data on the following legal bases set out in article 7 of the LGPD:

  • Contract performance (art. 7, V): processing is necessary to perform the service agreement entered into when you accept our Terms and Conditions upon creating your account. This covers account operation, bet processing, and financial transactions;
  • Legal obligation (art. 7, II): certain processing activities are required by law, such as identity verification (KYC), anti-money laundering measures, and reporting to COAF;
  • Legitimate interest (art. 7, IX): used for fraud prevention, platform security, and improvement of the user experience, always balancing 23bet8's interests against the fundamental rights of data subjects;
  • Consent (art. 7, I): for marketing communications and offer personalization, processing is based on your explicit consent, which may be withdrawn at any time.

You can request detailed information about the legal basis applied to each specific processing activity by contacting our Data Protection Officer (DPO) at contato@23bet8.net.

05 Sharing Data with Third Parties

23bet8 does not sell your personal data to third parties under any circumstances. Sharing occurs only in the situations outlined below, all of which are necessary for the operation of the platform:

5.1 Payment Processing Partners

To process deposits and withdrawals via Pix, boleto, credit/debit card, PicPay, and Mercado Pago, we share strictly necessary financial data with certified payment service providers. All of them are required to protect your information in accordance with the LGPD and Banco Central do Brasil regulations.

5.2 Technology and infrastructure providers

We use cloud computing services, hosting providers, and analytics tools from technology partners to operate the platform. These partners process data solely on our instructions and are bound by data protection agreements, which prohibit them from using your information for their own purposes.

5.3 Casino Game Providers

Slots, Live Casino, and Crash Games providers operating within 23bet8 receive only the minimum session data required to deliver their games. These providers do not have access to your full profile, CPF, or financial data.

5.4 Authorities and Legal Obligations

23bet8 may share data with government, law enforcement, or regulatory authorities when required by law, court order, or official investigation. This includes cooperation with COAF, the Federal Revenue Service, and other competent bodies in the fight against money laundering and financial fraud.

5.5 Identity Verification (KYC)

We may engage specialized providers for document verification and CPF validation to confirm your identity. These partners process your data exclusively for this purpose and are certified in accordance with applicable security standards.

Important: Any third party that receives 23bet8 user data is contractually required to maintain confidentiality and adopt security measures equivalent to our own, while fully complying with the LGPD.

06 Data Storage and Security

6.1 Where Your Data Is Stored

23bet8 user data is stored on secure servers with strictly controlled access. We rely on cloud infrastructure with internationally recognized security certifications, supported by regular backups and incident recovery plans.

6.2 Technical security measures

23bet8 applies the following technical measures to protect your data:

  • 256-bit SSL/TLS encryption for all communications between your browser and the platform;
  • Encryption at Rest for sensitive data stored in databases;
  • Role-based access control (RBAC) β€” only staff with a specific need may access each data category;
  • Continuous monitoring of unauthorized access attempts and suspicious activity;
  • Multi-factor authentication for internal access to systems containing user data;
  • Periodic Security Testing, including vulnerability assessments and penetration testing.

6.3 Incident Response Procedure

In the event of a data breach that may pose significant risk or harm to data subjects, 23bet8 will notify the ANPD (National Data Protection Authority) and affected users within the timeframe established by the LGPD, providing details on the nature of the incident, the categories of data affected, and the measures taken to remediate the situation.

07 Data Retention and Deletion

23bet8 retains your personal data for as long as necessary to fulfill the purposes described in this Policy, in accordance with applicable legal retention periods:

  • Active account data: retained for as long as your account remains active on the platform;
  • Financial and transaction data: retained for a minimum of 5 (five) years after the last transaction, in compliance with tax legislation and anti-money laundering regulations;
  • KYC Documents: retained for a minimum of 5 (five) years after account closure;
  • Access and Security Logs: retained for up to 6 (six) months, pursuant to the Brazilian Internet Civil Rights Framework (Law No. 12,965/2014), and may be extended by court order;
  • Support communications: retained for up to 2 (two) years for quality assurance and dispute resolution purposes.

Once the applicable retention period expires, data is securely deleted or anonymized so that it can no longer be linked to you. Anonymized data may be retained for statistical purposes with no expiration date.

Requesting account closure does not immediately delete data subject to legal retention obligations. In such cases, processing is restricted to the minimum necessary to fulfill those obligations.

08 Cookies and Tracking Technologies

8.1 What Are Cookies

Cookies are small text files stored on your device when you access 23bet8. They help us recognize your browser, keep you logged in, remember your preferences, and understand how the platform is used.

8.2 Types of Cookies We Use

  • Essential cookies: required for the platform's core functionality β€” keeping you logged in, processing bets, and securing your session. These cannot be disabled without affecting how the site works;
  • Performance Cookies: collect anonymous information about how users interact with 23bet8 (most visited pages, errors encountered) to help us improve the platform;
  • Functionality cookies: remember your preferences, such as language and display settings, to personalize your experience;
  • Analytical cookies: used internally to understand aggregate usage patterns and improve our services. They do not identify users individually for external purposes.

8.3 How to Manage Cookies

You can configure your browser to refuse or delete cookies at any time. However, disabling essential cookies may prevent 23bet8 from working properly, including login and bet processing. Most modern browsers β€” Chrome, Safari, Firefox β€” offer privacy settings that make it easy to manage cookies.

8.4 Other Technologies

In addition to cookies, 23bet8 may use tracking pixels and local storage (localStorage) for the same purposes described above. None of these technologies are used to build user profiles for sale to third parties or for behavioral advertising outside the platform.

09 Your Rights as a Data Subject (LGPD)

The General Data Protection Law grants you, as a data subject, the following rights, which may be exercised at any time with 23bet8:

Right of Access

Request confirmation that we process your data and obtain a copy of the information we hold about you.

Right to Correction

Request the correction of any inaccurate, incomplete, or outdated information in your 23bet8 account.

Right to Erasure

Request the deletion of your personal data, subject to mandatory legal retention periods.

Right to Object

Object to data processing based on legitimate interest, particularly for direct marketing purposes.

Right to Data Portability

Receive your data in a structured, machine-readable format for transfer to another controller.

Consent Withdrawal

Withdraw your consent at any time for processing based on that legal basis, without affecting any prior processing.

To exercise any of these rights, submit your request to contato@23bet8.net with the subject line "LGPD Rights – [your right]". We will respond within 15 business days, as provided under the LGPD. We may require identity verification before processing the request in order to protect data security.

If you believe your rights have not been properly addressed, you may submit a complaint to the ANPD (National Data Protection Authority), as set forth in Article 55-J of the LGPD.

10 Minors

23bet8 is a betting and adult entertainment platform intended exclusively for individuals who are 18 (eighteen) years of age or older. We do not intentionally collect personal data from minors.

If we become aware that a user under 18 has provided personal data and created an account on the platform, we will immediately close the account, delete the minor's data from our systems (subject to any legal obligations), and refund any deposits made in accordance with our policy.

If you suspect that a minor is using 23bet8, please contact us immediately at contato@23bet8.net. We take this matter with the utmost seriousness.

18+ required: Age verification is carried out at the time of registration and reinforced when the first withdrawal is requested. 23bet8 has a zero-tolerance policy regarding access by minors.

11 International Data Transfers

Some of our technology partners β€” such as cloud infrastructure providers and casino game suppliers β€” may have servers located outside Brazil. In such cases, 23bet8 adopts the safeguards required by the LGPD to ensure your data receives protection equivalent to that provided under Brazilian law.

The safeguards we use include standard data protection contractual clauses, specific data processing agreements, and careful selection of partners that demonstrate compliance with international data protection standards (such as the European GDPR or equivalent frameworks).

23bet8 does not carry out international data transfers for the purposes of sale, marketing, or any purpose unrelated to the direct operation of the platform.

12 Changes to This Privacy Policy

23bet8 may update this Privacy Policy periodically to reflect changes in legislation, our data processing practices, or our services. The date of the most recent update is always displayed at the top of this page.

When we make significant changes β€” those that materially affect your rights or how we handle your data β€” we will notify you by registered email and/or through a prominent notice on the platform at least 10 days before the changes take effect.

Continued use of 23bet8 after changes are published constitutes acceptance of the updated version of this Policy. If you disagree with the changes, you may request account closure before the effective date.

Previous versions of this Policy are available upon request to our DPO (contato@23bet8.net) for audit and transparency purposes.

13 Contact and Data Protection Officer (DPO)

23bet8 has appointed a Data Protection Officer (DPO) as required by the LGPD, responsible for handling data subject requests, monitoring internal compliance, and serving as the official communication channel with the ANPD.

To exercise your rights, ask questions about this Policy, or report any privacy concerns regarding your data at 23bet8, please get in touch:

DPO / Privacy Email

Contato@23bet8.net β€” use the subject line "Data Privacy – [your name]"

Live chat (24/7 support)

Available directly on the platform after login β€” real-time responses in Portuguese.

23bet8 is committed to responding to all privacy-related requests within 15 business days. In cases of high complexity, this deadline may be extended by a further 15 days, with prior notice to the requestor.


How 23bet8 Protects Your Data

Six concrete commitments to the privacy of every user on the platform

πŸ” Security
256-Bit SSL Encryption

Every piece of data you send to 23bet8 β€” registration, Pix deposit, bet β€” is encrypted with 256-bit SSL during transmission. Your financial data never travels in plain text or over non-HTTPS connections.

βš–οΈ LGPD
100% LGPD Compliant

23bet8 operates in full compliance with the General Personal Data Protection Law (Law No. 13,709/2018). We have a designated DPO, documented legal bases for every processing activity, and established processes to fulfill your rights within 15 business days.

🚫 No Selling
We Never Sell Your Data

23bet8 does not sell personal data to third parties for any purpose. Your data is shared only with partners strictly necessary to operate the platform β€” and always under equivalent contractual protections.

πŸͺ Cookies
Transparent and Necessary Cookies

We use cookies solely to keep you logged in, measure platform performance, and personalize your experience. No 23bet8 cookies are used for behavioral advertising outside the platform.

βœ‹ Your Rights
Access, Correction, and Erasure

You can request access to, correction of, or deletion of your data at 23bet8 at any time. Simply send an email to contato@23bet8.net with the subject line "LGPD Rights" and we will respond within 15 business days.

πŸ• Retention
Data Retained Only as Long as Necessary

23bet8 does not retain data beyond the required period. Financial and KYC data is kept for 5 years as required by law. Browsing data is retained for up to 6 months. After these periods, all data is securely deleted or anonymized.


Safe Betting Starts with Real Privacy

At 23bet8, your data is protected with the same care we put into safeguarding your money. Sign up now and bet on football, MMA, volleyball, and casino games knowing your privacy is in good hands.

πŸ”’ 256-bit SSL βš–οΈ LGPD Compliance 🚫 No data selling πŸ’Έ Pix in under 5 min 🎁 100% Bonus up to R$ 500.00 πŸ‡§πŸ‡· Portuguese Support 24/7

Questions About This Policy?

If you have any questions about how 23bet8 handles your personal data, please contact us at contato@23bet8.net with the subject line "Data Privacy". Our DPO will respond within 15 business days. To review the platform's full terms of use, visit our Terms and Conditions.


Bet Responsibly at 23bet8

Betting is entertainment. 23bet8 provides tools to help you stay in control of your gaming experience at any time.

Deposit limit

Set a daily, weekly, or monthly limit directly in your account settings.

Loss Limit

Set the maximum amount you are willing to lose over a given period to protect your bankroll.

Break or Self-Exclusion

Request a 24-hour or 7-day break, or permanent self-exclusion whenever needed.

Exclusively for users 18 and over

23bet8 is strictly for users aged 18 and over. Identity verification is required.

Legal Notice: Sports Betting involves financial risk. Past results do not guarantee future outcomes. Available to users aged 18 and over only. If you or someone you know is struggling with gambling addiction, call CVV: 188. More information at Responsible Gambling.

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